Frequently Asked Questions
Everything you need to know about our official merchandise and services.
How long does shipping take for new drops?
Standard shipping typically takes 3-5 business days for domestic orders, while limited edition drops may have specific pre-order timelines indicated on the product page.
What is your return policy?
We accept returns within 30 days of delivery, provided items are in original condition with tags attached. Please note that certain exclusive collaborative releases may be final sale.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I ensure I get the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts to ensure the perfect fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.